Support

We're a small Florida team. Reach out at support@paddleready.app and a human will reply within a few business days. Pro subscribers get a 24-hour weekday response.

Contact

Common questions

Is PaddleReady free?

Yes. The conditions dashboard, launch map, hazard reports, and regulations are free with no account required. PaddleReady Pro is an optional upgrade that adds Trip Check-In, offline cache, and removes ads.

Does PaddleReady tell me if it's safe to paddle?

No. PaddleReady provides condition information for reference. The Green / Yellow / Red badge is a derived score — it is not a safety determination and it is not a substitute for checking official NOAA forecasts and U.S. Coast Guard advisories. You are responsible for your own safety decisions.

Why aren't there tides where I live?

Tide predictions come from NOAA, which only covers U.S. coastal stations. Inland and international users will see "No nearby tide station" — this is expected.

Where do hazard reports come from?

Other paddlers. Hazards on the map are community-submitted and not independently verified by PaddleReady. Absence of a hazard marker does not mean an area is safe.

What is Trip Check-In?

A Pro reminder system: log a trip with a planned return time, and if you don't tap "I'm back safely" by that time, we email a reminder to a trip contact you've designated (and who has opted in via a one-time confirmation email). It is not a rescue service. Always also tell someone in person and carry a personal locator beacon (PLB) or VHF radio.

How do I delete my account?

In the app: Account → Settings → Delete my account. Or use the web form at paddleready.app/delete-account.

How do I report inappropriate content?

Use the in-app flag button on the comment, photo, or hazard, or email violations@paddleready.app. We review flagged content within 24 hours.

Status & release notes

App version history is shown in the App Store / Google Play listing.